Looking to build your career with one of the world’s most trusted technology and consulting companies? IBM Recruitment 2025 is now open for the position of Process Associate – Order Management (Healthcare Voice) at Gurgaon. This opportunity is ideal for fresh graduates and experienced professionals who want to grow in a dynamic, people-first workplace.
About IBM
IBM (International Business Machines Corporation) is a global leader in technology innovation and enterprise consulting. With a legacy spanning over a century, IBM is known for transforming industries through AI, hybrid cloud, and data-driven solutions. At IBM Consulting, curiosity and a continuous drive to learn are at the heart of every role. Employees are mentored by industry experts, encouraged to explore ideas, and empowered to create real-world impact for global clients.
Position Details
Θ Position: Process Associate – Order Management (Healthcare Voice)
Θ Location: Gurgaon, India
Θ Category: Consulting / Enterprise Operations
Θ Job Type: Full-Time, Onsite
Θ Salary: As per company norms
Θ Requisition ID: 69318
Roles and Responsibilities
As a Process Associate – Order Management (Healthcare Voice), you will play a key role in managing and resolving customer queries and requests efficiently.
Your responsibilities include:
- Coordinating all activities related to Order Management processes.
- Managing customer inquiries, requests, and concerns with accuracy.
- Identifying potential issues and recommending appropriate solutions.
- Ensuring compliance with SLAs, quality, and process timelines.
- Providing voice and email support to healthcare clients.
Required Qualifications
- Graduate or Postgraduate degree in any discipline.
- 0–1 year of experience in the Healthcare domain.
- Excellent verbal and written communication skills.
- Ability to handle queries via calls and email follow-ups.
- Flexibility to work in rotational shifts.
Preferred Skills & Professional Competencies
- Proficiency in MS Office applications (Excel, Word, Outlook).
- Strong analytical and problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Self-motivated, ambitious, and goal-driven.
- Excellent interpersonal and organizational abilities.
Why Join IBM in 2025
At IBM, you’ll experience a culture that celebrates learning, collaboration, and innovation.
Here’s what makes IBM a great place to work:
- Mentorship from experienced professionals and team leaders.
- Inclusive work environment promoting diversity and growth.
- Opportunity to work with cutting-edge technology in healthcare operations.
- Continuous career advancement and training programs.
- Global exposure to projects across industries.
How to Apply
Interested and eligible candidates can apply online via the official IBM Careers portal.
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FAQs – IBM Recruitment 2025
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Disclaimer:
The information provided above is intended for informational purposes only. All recruitment details are sourced from official IBM career pages and verified company sources. We do not guarantee placement and do not charge any fees for job information. The recruitment process strictly follows IBM’s official HR policies. Please verify all job-related information through the official IBM Careers website before applying. Beware of fraudulent job offers or third-party agents claiming guaranteed placements.
